FAQs

How do I return a product?

Please contact us tol start the returns process and we will arrange an exchange or refund for products ordered incorrectly if in good condition and not damaged.

How do I get a refund?

Please refer to our refund policy tab and contact us if you have any further queries.

What to do if I receive the wrong product?

If for any reason the product is not what you are after please contact us and we will arrange an exchange or refund.

Do you ship internationally?

For details please contact us at sales@cargopackaging.com.au

How much will shipping to my country cost?

For details please contact us at sales@cargopackaging.com.au

What payment methods do you offer?

We accept payments via PayPal, Visa and Mastercard.

I provided a wrong address. How do I change it?

Please contact us at sales@cargopackaging.com.au as soon as possible to avoid your order being sent to the wrong address.

Can I click and collect my order?

Yes, we offer the option to click and collect the order from our warehouse in Blacktown.